PAYMENT POLICY
ARKMONT LIVING LLC accepts payment for purchases at https://larkmontliving.com under the following terms.
1. Currency and Total Price
Prices are in U.S. dollars (USD) and exclude applicable sales tax. Before you place an order, checkout shows the items, discounts, free standard shipping and any applicable sales tax separately. Standard shipping to eligible addresses is free. We do not charge a separate payment handling or processing fee.
2. Accepted Payment Methods
Our enabled payment methods are:
- Visa
- Mastercard
- American Express
- Discover
- PayPal
- Shop Pay
- Apple Pay
- Google Pay
- Amazon Pay
- Klarna
- Afterpay
The methods shown for your order depend on device and browser compatibility, account eligibility, order value and provider requirements. An enabled method does not mean every transaction qualifies. Use a method displayed for your order at checkout.
3. When Payment Is Collected
Payment is collected when you place the order; we do not wait until shipment to capture the order payment. For wallets and installment services, the provider pays or arranges payment to us under its service. Your own payment schedule follows the agreement displayed by that provider. Completing checkout does not guarantee installment approval.
If payment is declined, review your billing details or contact your bank or provider. We cannot override an authorization or credit decision. A failed or incomplete payment does not create a completed paid order. If you see a pending authorization without an order confirmation, contact us before attempting repeated payments.
4. Installments and Independent Provider Charges
Klarna and Afterpay arrangements are subject to provider eligibility and account terms. Any interest, late fees or other provider charges are determined and disclosed by that provider. We do not describe installment payments as universally interest-free or fee-free. A bank or provider may also impose charges under its own agreement, such as currency conversion where your account is not in USD.
5. Payment Security
Payments are handled through Shopify and the chosen payment provider. We use transaction and payment-status information for fulfillment, support and refunds. Do not email full card numbers, CVV/security codes, banking credentials or payment passwords. We do not ask you to settle an order by sending card credentials to customer service.
6. Refunds and Cancellations
Eligible refunds are issued to the original payment method under the Return and Refund Policy. We do not deduct card processing fees from approved refunds, even if the provider does not reimburse those fees to us.
We inspect received returns and notify you of approval or a specific rejection reason within 5 business days. Approved refunds are initiated within 2 business days after approval. Your bank or payment provider typically requires another 5-10 business days to post the refund; actual timing varies. Any earlier mandatory legal deadline controls.
For an unshipped order, we initiate a full refund within 2 business days after confirming cancellation. Installment refunds go through the original provider, which adjusts balances or future payments under its terms. Follow its payment instructions until it confirms an adjustment.
7. Questions
Contact us with your order number and a description of the payment issue, without sensitive payment credentials.
LARKMONT LIVING LLC
Website: https://larkmontliving.com
Email: support@larkmontliving.com
Phone: +1 (253) 777-5338
Business, dispatch and return address:
1306 River Ave
Louisville, KY 40277
United States
Customer service hours: Monday-Friday, 9:00 a.m.-5:00 p.m. Central Time (CT), excluding U.S. federal holidays. CT follows CST (UTC-6) or CDT (UTC-5), as applicable. Business-day order cutoff: 5:00 p.m. CT.